Knowledge Management Standards have an important role to play

There’s good news for Knowledge Managers, HR strategists and Communications experts. The draft ISO 30401 Knowledge Management Standard has completed its work group drafting stage[1]. For the rest of this year it will be reviewed by National Standards Organisations including the British Standards Institution.

I will be blogging about developments in the National Standards Organisations review of ISO 30401 as I become aware of them – let’s hope by this time next year we have a modern BSI publication on KM to add to the current suite!

In the meantime, for all you KM enthusiasts and stalwarts, BSI KM publications (written in the early 2000s) are still available and they still provide fascinating hints and food for thought about what is important in KM:

  • PAS[2] 2001:2001 Knowledge Management was based on PricewaterhouseCooper’s experience, and takes a strongly human-centred view
  • PD 7502:2003 Guide to measurements in Knowledge Management includes a chapter on Return on Investment for KM, and a few pages on linking KM measures to reward, which was a hot topic in 2003 and has never really gone away
  • PD 7506:2005 Linking knowledge management with other organisational functions and disciplines. A guide to good practice among other things reviews the case for treating KM less as a function and more as a competence. Industry experience this century has shown the tendency for KM to be seen as a change management function, with the ‘loss’ of KM departments as KM practices have become established.

It’s a shame that BSI publications remain so expensive (£200-£250 for non BSI members), but for Knowledge Managers and others in organisations with budgets to cope, these are still great scene setters. A full list of BSI Committee KMS1 – Knowledge Management Systems publications is available at

Dion Lindsay

Real Knowledge Management (DLC Ltd)

07540 659255 / 01604 686797

twitter: @dionl


[1] For this news I am grateful to Ron Young of Knowledge Associates

[2] PAS documents are commissioned by industry leaders to satisfy a perceived immediate business need, PD (Published Document) is a catchall category including but not restricted to formal Standards